Frequently Asked Questions
Everything you need to know about your favorite snacks delivered to your door.
How long does shipping take?
We offer standard shipping which typically takes 3-5 business days. Express options are available at checkout for those who need their snacks sooner.
Are your snack boxes customizable?
Yes! You can choose from our curated themed boxes or use our 'Build Your Own' feature to select individual snacks that match your taste preferences.
Do you cater to specific dietary restrictions?
Absolutely. We offer dedicated boxes for Vegan, Gluten-Free, Keto, and Nut-Free diets. Each product page also lists full nutritional information and ingredients.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or is missing items, please contact us within 48 hours for a full refund or replacement.
Can I set up a recurring subscription?
Yes, you can subscribe to your favorite SnackBOX and save 10% on every order. You can choose delivery frequencies of every 2, 4, or 8 weeks.
How do you ensure the freshness of the snacks?
We source our products directly from manufacturers and maintain a climate-controlled warehouse to ensure every item arrives fresh and well within its 'best by' date.